KYNTHERIX Returns Policy

At KYNTHERIX, we are committed to ensuring that our customers are satisfied with their purchases. This Returns Policy outlines the procedures for returning goods purchased from kyntherix.com.

Eligibility for Returns

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging, including all accessories and documentation.
• Returns must be initiated within 30 days from the date of purchase.

Non-returnable Items

Certain items are exempt from returns, including:

• Gift cards.
• Downloadable software products.
• Personal care items.

Return Process

To initiate a return, please contact our customer service team at [email protected]. Include your order number and the reason for the return in your communication.

Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number along with instructions on how to proceed.

Refunds

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days to your original method of payment.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

For further assistance, please contact our customer support team via email at [email protected] or by phone at (345) 678-9012.

Address: 123 Kyntherix Street, Business City, BC 54321